If you’re driven by putting a smile on a customer’s face and enjoy helping others, you’ll love working as part of the Bunnings team in our first UK stores.
We’re building the best home improvement and garden experience in the UK and Ireland. Offering the best service is one of the pillars on which our business has been built, and its’ our team that creates a welcoming environment and an enjoyable shopping experience every day.
Our team members are the face of Bunnings. They are the first point of contact with our customers and play a critical role in representing the Bunnings brand and providing customers with a great shopping experience by being friendly and helpful.
This is a critical role within the store, supporting the Leadership team to deliver this every day!
As a senior member of the store team, you’ll support out Leadership team based in one of our departments to ensure this is full, clean and tidy and with great service available for our customers. You’ll investigate any gaps to ensure we’re always in stock with great products that are clearly priced – and work with our supplier representatives to ensure new ranges are always on display.
You’ll supervise your colleagues, inducting and training them on key tasks within the department and coaching them on how we do things – so they’re kitted out with all the skills and knowledge they need.
You’ll also assist opening and closing the store in busy times, and oversee the department when your Manager is away. You’ll also help supervise the wider salesfloor at weekends and in peak periods.
It really is a rewarding role – beating your targets, bringing you close to our customers and taking pride in building the capability of those around you.
Previous experience or a budding interest in DIY, home improvement or gardening is of course really helpful, but it’s your attitude and values that are the most important!
What do we need from you?
Previous experience in a service or retail environment is highly desirable
A real passion for customer service and coaching others
A “can do” attitude that shows drive, flexibility, willingness and tenacity to see the job done.
A talent for building rapport quickly with others of all ages and backgrounds, with confident and positive body language
An ability to plan, prioritise and complete work, with good organisational skills in verbal and written communication
An ability to work well on your own initiative whilst contributing to the wider team
Basic PC skills and knowledge of applications (e.g MS Office) advantageous
Flexibility to work a rota that covers seven days a week
You may also be required to support other departments when required
Please note this role will require a pre-employment background screening to be completed.
What’s in it for you:
Flexibility of rosters
Team member store discount from commencement
Training in your role
Career opportunities & advancement
Pension & company benefits
Participating in local community involvement events
Having your ideas listened to
Discounts with local & corporate partners